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“I am writing to express complete satisfaction with the job that Keith Johnson and the staff at Acoustical Surfaces, Inc., performed for the East Metro Music Academy (EMMA).

EMMA sought the expertise of nine firms as we debated whether to rehab and lease 3000 square feet of retail space in a strip mall for the purpose of music lessons and classes. EMMA’s budget was very limited, and we had volunteers who wanted to help.

The bids and solutions varied widely. However, Mr. Johnson stood out far and away above his competitors. Keith took several trips out to the site to measure and make suggestions. He truly listened to what EMMA’s needs would be, and recommended solutions we would have never considered. He respected our budget limits and came up with great, creative solutions. Best of all, in a tough negotiation session, he completely impressed a reluctant landlord and helped us secure the lease.

I could go on and on. In a world of substandard customer service everywhere, and in the field of acoustics which can be so mystifying, Keith Johnson and the staff at Acoustical Surfaces, Inc. helped the East Metro Music Academy find solutions to our sound abatement needs.

We are indeed grateful for their advice, work, and professional service. I would highly recommend this firm to you.”

Joe Sullivan – Executive Director, East Metro Music Academy, a non-profit community music school